When staff believe that their bosses have integrity and communicate well with them, they are more highly motivated and employee engagement scores are higher. This blog looks at the changes needed when recruiting and developing leaders and the one thing that will make the biggest difference in peoples’ perceptions of their leaders – the appraisal conversation.
Why are engagement scores important? Let’s take the example of hospitals: if hospital staff engagement with their organisation drops, mortality rates increase. It’s in all our interests to be sure that hospital staff are well-motivated and engaged with their work. Continue reading