The LeadershipZone for better leadership

Get into the leadershipzone – practical tools and ideas you can use to improve your effectiveness as a leader or manager


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Leadership – the top three trust-building skills

I’m currently coaching two Country Directors of a global organisation.  Different countries.  Same issue.  Trust.  Or more to the point – distrust.
Or is it mistrust?

The Forton Group, LeadershipZone, leadership, coaching, trust

source: grammarist.com

Stephen Covey Jnr., son of the ‘7 habits’ author, wrote The Speed of Trust.  The rapid and positive impacts of working in an environment of trust.

When trust is in place, things get achieved.  Results are better.  Performance rises. 

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Developing Emotionally-Intelligent Leaders – Learning the lessons

Writing 10 blogs on emotional intelligence over the Christmas break, I was intrigued to see which of these would have current relevance to work in the new year.

One topic stands out for me:Developing Emotional Intelligence Continue reading


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Emotionally-Intelligent Leadership Number 10

Challenge #10: Emotional Intelligence as a ‘whole system’ solution

Leaders need to understand that Emotional Intelligence is a ‘whole system’ benefit; a positive and enduring solution. An investment for now & the long term.

The new leadership is organisation-wide.  Every team member is part of the whole system.  Emotional Intelligence at Work Continue reading


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Emotionally-Intelligent Leadership Challenge Number 9

Challenge #9 Leadership is no longer the role of a single ‘hero leader’

A connected organisation no longer relies on single ‘hero leaders’ or champions to take on that responsibility solo.  This challenges peoples’ individual egos – but it’s actually a reflection of the reality of complex organisations.leader as superhero

“Everything we’re doing is part of the system.  There is no ‘Archimedean point’ where we’re either failing, or, if we pull harder, we’re going to succeed.” 

(Paul Hawken) Continue reading


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Emotionally-Intelligent Leadership Challenge Number 8

Challenge #8: people are better motivated by positive emotions, but leaders prefer to motivate with the negative

Negative drivers, such as ‘burning platforms speeches’, or ‘carrot and stick’ methods are poor motivators – but seem easy and immediate.

According to Goleman “We’re better motivated by positive emotions: it feels more meaningful and the urge to act lasts longer.” Continue reading


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Emotionally-Intelligent Leadership Challenges Number 7

Challenge #7: leaders need to include themselves in the emotional intelligence conversation

This self-inclusion in personal and professional development takes willingness. When leaders talk about developing leadership competences, they need to include themselves – but may prefer to talk about the development needs of others.

I was working with a group of leadership development experts recently and, when I mentioned this challenge, they all nodded vigorously and smiled wryly. Continue reading


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Emotionally-Intelligent Leadership Challenge Number 6

Challenge #6: Senior Leaders need to pay attention to emotional intelligence

To build better emotional intelligence in leaders, we need senior people to appreciate EI competences.  This requires their attention, and willingness to invest time & money, in these invisible competences.

It’s not enough for one part of the system (say, HR, OD or L&D) to try and super-impose new ways of working on another part of the system.

Yes, the budget may lay in one of those departments.  But it’s a bit like assuming that the responsibility for health and safety lies in the H&S department.  Yes, we need knowledgeable professionals and specialists – but the basics need to be undertaken by everyone. Continue reading

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